Medical Secretary

Job Description

We are looking for a professional and well-organized Medical Secretary to manage reception and administrative duties while providing a welcoming experience for patients.

Key Responsibilities:

• Welcome patients and respond to their inquiries.
• Schedule, confirm, and organize appointments.
• Answer telephone calls, emails, and messages.
• Register patient information and maintain accurate records.
• Organize medical files and protect patient confidentiality.
• Coordinate between patients, doctors, and medical staff.
• Process payments and issue receipts when required.
• Prepare daily administrative reports.
• Support the smooth operation of the reception area.
• Handle patient concerns politely and professionally.

Requirements:

• Relevant educational qualification.
• Previous experience in a clinic, hospital, or medical center is preferred.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and basic computer applications.
• Ability to manage several tasks and work under pressure.
• Professional attitude and excellent customer service skills.
• Strong attention to detail and respect for confidentiality.